"Professor Wheeler creatively pulls from vastly different professions such as NASCAR drivers, jazz musicans and improv actors, expanding our awareness of negotiations and equipping us with practical, innovative tools to navigate complex negotiations."
– Erin Egan, Senior Product Manager, Microsoft
"The secret to successful negotiation is not just preparation and a good plan, but inspired improvisation. Until now, there has never been a book on this all-important and neglected aspect of negotiation but now, thanks to Mike Wheeler, we have a beautifully written, insightful and practical guide to the "jazz" of negotiation. The Art of Negotiation is a real gem and an essential contribution to the literature!"
– William Ury, author, Getting Past No and The Power of a Positive No
“This brilliantly readable book is packed with powerful advice for managing the complexity and uncertainty of real-world negotiations with improvisational mastery.”
– Bruce Patton, coauthor of Getting to Yes and Difficult Conversations
"Michael Wheeler has written a new business classic. He presents powerful negotiation strategies and techniques for managers in any industry."
– Henry McGee, former president, HBO Home Entertainment
"Whether to build partnerships or to overcome differences, the art of negotiation is crucial to today's nonprofit organizations. Michael Wheeler's book is an eye-opening guide, replete with data, metaphors and compelling stories, on how to negotiate creatively, imaginatively and effectively."
– Peter D. Bell, President Emeritus of CARE
"Negotiation is not a linear endeavor. It’s full of twists and turns and requires managing relationships, data, intuition, and alternatives in a way that increases the probability of a good outcome. Wheeler knows this subject as well as anyone and shows us how the best negotiators are like great scouts; constantly probing and challenging assumptions to find the value that is beneath the surface."
– Ben Cherington, General Manager of the Red Sox
"Getting to Yes meets 'Round Midnight' in this highly readable exploration of the twists and turns of real world negotiations. In his new book, 'The Art of Negotiation', Michael Wheeler provides terrific practical guidance on dealing with the predictably unpredictable ways negotiations fail to stay on script."
– Chris Nicastro, Vice President and General Counsel, Bridgestone Americas
“Wheeler offers a dynamic approach….A fresh approach offering new ways to improve negotiating skills.”
“A clear-headed, creative approach to negotiation that is on a par with the canonical texts Getting to Yes and You Can Negotiate Anything...Wheeler’s lucid, engaging voice is a major asset, and sample scripts help drive home his points.”
– Publishers Weekly
"[T]he book is a good basic guide to making the best of a negotiation."