Rob Jolles

Robert L. Jolles is a master corporate trainer and one of the most sought after business speakers in the country. His programs and twenty plus years of delivery have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 Companies. He not only successfully sold for two of the most respected sales institutions in the nation, New York Life & Xerox; he was instrumental in creating, delivering, and managing Xerox Corporation’s highly touted customer sales training programs. A published author of three bestselling books, and President of Jolles Associates, Inc., his programs teach you the lessons taught by Xerox to their sales force and customers. These programs have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 companies. He lives in Great Falls, Virginia.

Books by this Author

For almost two decades, tens of thousands of sales people have learned the lessons presented here by Xerox trainer Robert L. Jolles. The secret, Jolles reveals, is reversing the conventional selling practice. You must focus first on your customer's needs and decision-making process, instead of on the selling practice. Jolles provides a systematic approach that teaches you to anticipate, and influence, customer behaviour as the customer moves through an eight-stage 'decision cycle'. Only after you...

My Life in 8 Words

Author Revealed

Q. What is your motto or maxim?

A. You're as good as your last book.

Q. What’s your greatest flaw?

A. I can be too competitive at times.

Q. What is your greatest achievement?

A. Helping to raise three, great kids.

Q. If you could acquire any talent, what would it be?

A. I'd like to play guitar better.

Q. What 3 personal qualities are most important to you?

A. Honesty, integrity, and happiness.

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