Rob Jolles

Robert L. Jolles is a master corporate trainer and one of the most sought after business speakers in the country. His programs and twenty plus years of delivery have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 Companies. He not only successfully sold for two of the most respected sales institutions in the nation, New York Life & Xerox; he was instrumental in creating, delivering, and managing Xerox Corporation’s highly touted customer sales training programs. A published author of three bestselling books, and President of Jolles Associates, Inc., his programs teach you the lessons taught by Xerox to their sales force and customers. These programs have allowed him to amass a client list that reads like a Who’s Who of Fortune 500 companies. He lives in Great Falls, Virginia.

Books by this Author

For almost two decades, tens of thousands of sales people have learned the lessons presented here by Xerox trainer Robert L. Jolles. The secret, Jolles reveals, is reversing the conventional selling practice. You must focus first on your customer's needs and decision-making process, instead of on the selling practice. Jolles provides a systematic approach that teaches you to anticipate, and influence, customer behaviour as the customer moves through an eight-stage 'decision cycle'. Only after you...

My Life in 8 Words

Author Revealed

Q. What is your motto or maxim?

A. You're as good as your last book.

Q. If you could meet any historical character, who would it be and what would you say to him or her?

A. Abraham Lincoln. How difficult was it to persuade a divided nation?

Q. What’s your greatest fear?

A. Something happening to my kids.

Q. Which living person do you most admire?

A. Tiger Woods

Q. Who is your favorite fictional hero?

A. Mighty Mouse

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